The odour problems property managers deal with every week

Every property manager knows the smell of a problem property: cigarette smoke soaked into the carpet after a tenant moves out, cooking odours in the hallway, a musty basement carpark, or a bin room that announces itself from three doors away. Odour complaints are among the most common tenant gripes, and they directly affect inspections, vacancy periods and lease renewals.

Traditional fixes fall short. Air fresheners mask the smell for a few hours. Ozone treatments and harsh chemical foggers mean locking tenants out of the space. Repainting and recarpeting are expensive last resorts.

A safer, simpler approach

Fresh Wave IAQ products neutralise odour molecules using natural plant oils, rather than covering smells with fragrance. That gives facility teams some practical advantages:

  • Safe in occupied buildings — no evacuation, ventilation period or PPE required.
  • Eliminates odours between tenants without masking sprays, so the space smells neutral at the next inspection.
  • Reduces complaints about musty or stale air in lobbies, hallways and common areas.
  • Won't damage carpets, fabrics or fixtures — the formula is water-based and non-toxic.
  • Cost-effective continuous control — one 473mL gel covers up to 46m² for up to 90 days.

How to deploy it across a property

End-of-lease turnovers

Treat carpets, curtains and built-in wardrobes with Surface Spray, then leave an open Odour Eliminator Gel in each affected room while the property is vacant. For smoke-affected properties, see our smoke smell removal guide.

Common areas

Place gels in lift lobbies, mail rooms, gym change rooms and anywhere air goes stale. They work 24/7 with no power and need replacing only every one to three months.

Bin rooms and waste areas

Spray bins and floors after wash-downs and keep a large gel in the room for continuous control between cleans.

Ideal for apartment buildings, office complexes, shopping centres and strata-managed sites.