One bad smell can cost you a review
Guests decide how clean a room is within seconds of opening the door — and they decide it with their nose. A hint of cigarette smoke, stale cooking, damp towels or a previous guest's pet can undo hours of housekeeping work and end up in a public review that follows your property for years.
The usual response — heavily perfumed sprays — often makes things worse. Strong artificial fragrance signals to guests that something is being covered up, and can trigger allergies and sensitivities.
Why hosts and housekeeping teams use Fresh Wave
- Quick turnovers — spray and go; there's no chemical smell that needs to dissipate before check-in.
- Removes smoke, food and pet odours left by previous guests instead of masking them.
- Continuous freshness — a discreet gel in the room or wardrobe keeps it fresh throughout the stay.
- No allergy triggers — the natural plant-oil formula is free of artificial fragrance, VOCs and alcohol.
- Better reviews — consistently fresh-smelling rooms are one of the cheapest review upgrades available.
A simple turnover routine
- Strip linen and open windows as usual.
- Mist mattresses, cushions, curtains and carpet with Surface Spray — it dries without residue.
- For smoking incidents, follow our smoke smell removal guide and allow extra time with a gel working in the closed room.
- Keep a small 237mL gel in wardrobes, bathrooms or under beds for continuous background odour control between cleans.
Suits hotels, motels, serviced apartments, B&Bs and self-managed Airbnb and Stayz listings alike.